Frequently Asked Questions

 

How do I place an order? ​

Add all items to carts and checkout using a standard process. All orders will be processed manually after a UPI payment is received ​

What is the shipping time? ​

Your order will be dispatched within 1-2 business days via courier. Actual delivery time will depend on your location and an estimate will be provided once the order is shipped. However, plan for 6-7 business days outside of the Delhi NCR region.  ​

Where all do you ship? 

​ We ship PAN India ​

What is your return policy? ​

In the event a product is received damaged, please share pictures of the damaged product on whatsapp 9811522212 within 24 hours of receiving the product. We will send a replacement or provide a store credit. Customer satisfaction is our top most priority. 

​ I want return gifts in bulk for my childs birthday, do I place the order online?

​ For bulk orders please contact us on Whatsapp 9811522212 to be able to help you customise your requirements and get a better rate on bulk orders.  ​

Do you charge for shipping?

​ ​ Shipping is free in Gurugram and South Delhi for orders above Rs. 1000. For other locations shipping is charged on actuals through reliable and nominal courier companies.  ​